When will my order arrive?
We will keep you updated via your email address on the progress of your order. Orders are dispatched according to shipping method selected at checkout
Can I change my delivery address after I’ve placed an order?
Unfortunately we can not change your delivery address once an order has been confirmed & placed. Please carefully check your address details at checkout.
Can I cancel/modify my order once it has been submitted?
Please make sure you have entered all of the correct details & are completely happy with your order before finalizing it, as orders can not be cancelled or updated once confirmed. Our fulfillment center is automated & order processing starts immediately once the order is finalized to ensure the fastest delivery possible. If you need to cancel your order for any reason, you will need to follow the returns process once you receive your delivery.
Do you ship overseas?
The rate thresholds of these charges vary from country to country & are set by your local government.
ICCON is not responsible for any additional taxes & custom charges that are payable during the shipment of your order. These charges will be invoiced and shipment processing will be delayed until paid.