At ICCON, we’re committed to helping keep our customers and staff safe during this difficult time.
In efforts to help stop the spread of Covid 19 WE ARE NOT ACCEPTING ANY RETURNS, until further notice.
Please make sure that before you finalize your purchase, you have selected the correct sizes and colors of your items.
* All sales are NON-REFUNDABLE.
* Only exchanges and merchandise credit will be allowed.
* Return Authorization Number (RA#) is required for all items being returned.
* RA# request for any damaged items must be made within 5 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging.
* It is the customer's responsibility to return any and/or all merchandise to our business for exchange/credit.
* Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages).
* There is a 20% restocking fee on ALL RETURNING MERCHANDISE FOR CREDIT after 5 days.
* Items returned after 15 days upon delivery of merchandise will not be accepted.
* NO EXCEPTIONS.
* ALL SALE ITEMS ARE FINAL
How to Return or Exchange:
1. Information required for Return/Exchange:
* Company Name
* Contact Name
* E-mail Address
* Order #
* Order Date
* Style# for Return/Exchange Item
* Quantity for Each Style#
* Reason for Return/Exchange
2. E-mail the above information to receive an RA# for your Return/Exchange.
3. Once RA# is acquired, ship the item(s) to
4. Upon receiving your Return/Exchange item(s), you will be contacted via E-mail for final confirmation.